frequently asked questions
Please read our FAQ before sending us a message.
UV Glow Run
The UV Glow Run TM was inspired by several awesome events, including Disney’s World of Color, Electric Run, Mud Runs, Color Run and festivals throughout the world such as Holi. We wanted to create a less stressful, untimed running environment that was more about health and happiness than competition. We hope that The Color Run can act as a catalyst to inspire continually healthy living.
UV Glow Run is an untimed event. For anyone who wants a finish time, we suggest self-timing. This is not a “race”, this is an experience. UV Glow Run is all about feeling healthy, having fun, dancing your heart out, and spending an amazing night out with your friends. As you make your way through each Dance Party Zones, we encourage you to hang out, dance and make it a fun, memorable night.
Walkers are very welcome! We can’t blame you for wanting to take it slow and dance the night away…. We just ask that if you choose to walk, stay to the right so runners can pass safely to your left.
The Color Run, LLC is a for-profit event company.
Registration
If you purchased an Economy Class Emerald or Junior Economy Class Amethyst ticket, you will receive the 2024 limited edition UV Glow Kit complete with a UV Headband, GLOW Packet, UV Vest and Medal.
If you purchased a VIP Class Ruby or Junior VIP Class Tanzanite, you would receive the Limited-Edition @Doha 2024 kit Neon Bracelet, GLOW Packet, NEON Vest and Medal.
All runners will be emailed about 10 days prior to the race with information on dates and locations for the Check-In Party.
Absolutely. We will have kits packets available on a first come/first serve basis for everyone to purchase at UV Glow Run Store.
Please double check your confirmation email so that you know which registration category you purchased as well as which method for check-in you selected.
- Check-in Party: Free! Pick up your Participant Kit 15-10 days before the event from UV Glow Run Office @ Doha.
- Day of Event: You just checked in before the event within 7 days. Pick up your Participant Kit when you arrive in the evening.
Details will be posted to the city event page during the week of the race. The details will also be emailed to you approximately 5-7 days before the event. You can pick up kits for other runners at the Check-in Party or race morning as long as you have a printed or electronic copy of their confirmation email with the QR code on it!
Shop for LED and glow gear at the UV Glow Store. Come let your light shine and your creative juices flow while adding your own creative spark by dressing up in costumes that glow, shine, blink and dazzle. Show us what you’ve got!
Yep! You just must send them with a copy of your confirmation email (printed or electronic) with your unique barcode to pick up your goods!
Yes, registrations are transferable to another person. If you can’t attend, we can mail you your participant kit for a small shipping fee.
You cannot transfer your registration to the next event in another city.
You cannot transfer your registration to next year’s event.
Have further questions? Contact us here.
Unfortunately, we cannot issue refunds. The logistics of setting up and planning the event make it impossible. Just make sure you are good to go before signing up. If for some reason you can’t make it to race day, at least come to the check in, you can still come and pick up your UV Glow Run gear or see below how to transfer your registration.
A little rain won’t stop. The Happiest 3.5k-5k. It even makes the UV Glow brighter! If there are major weather warnings in your city during the weekend of the event, check the city event webpage, and stay tuned for emails with updates. In the event that severe weather does threaten the event, we have prepared some weather cancellation policies and guidelines. click here to learn more.
UV Safety & Cleaning
We conduct thorough testing to ensure the safety of our materials and their application. The health of our participants and employees is always our top priority. As a professional events company with highly vetted policies and processes, we conduct thorough testing to ensure the safety of our materials and their application.
Our UV light is all certified as harmless rays. Some UV Glow Runners opt to wear glasses or goggles for their eyes.
It’s totally up to you and your doctor. We see a lot of pregnant runners at our races, and they’re the cutest ones out there!
The UV lights are all certified harmless rays. We recommend wearing sunglasses or goggles.
To be totally safe, we always recommend covering cameras/phones with protective dust wrap. UV Glow Run is not liable for any damage that might be done to your phone or camera!
General
Nope. There are plenty of great 3.5ks-5ks out there that test speed and performance. However, UV Glow Run is a non-competitive and untimed 5k filled with UV glow that you can experience with friends and family. You’re free to run, jog, walk, or cartwheel along the course!
If your child can cover the three miles of UV Glow Run course (while running, jogging, walking, or strolling), they can absolutely participate!
Yes! You’re welcome to bring strollers or wagons to UV Glow Run.
For the safety of our runners and animal friends, we do not allow animals at any of our races.
Participants who will be running with children are encouraged to pick up a wristband for their child. You can pick up a wristband at the check-in party and write your name and phone number.
Please click here to contact us and we’ll get back to you with an answer.